MasterCard Terms and Agreements
*These fees are subject to change without notice at the discretion of the Bank. Card issued by: For more information email to : PAYTOO will not be issuing statements detailing the transactions used by you. However, you can look up your recent transaction history (view the 5 current items) or pull up statements providing up to date and accurate balances on : ErrorsIn case of errors or doubts over electronic transactions, please contact the service numbers or via the website as soon as possible so that the problem may be resolved. You have 30 days from the date transactions were made to present your dispute. In the event you wish to dispute a charge, you must provide a written letter explaining your case along with supporting documentation that you may have. RegulationsThis MasterCard Prepaid Card product is operated in relation to the bank’s Depository Agreement. PAYTOO can refuse to sell a MasterCard Prepaid Card to a person if after doing its due diligence it finds out that the card is being used for illegal activities. Limited LiabilityEXCEPT AS OTHERWISE EXPRESSLY REQUIRED BY THIS AGREEMENT OR APPLICABLE LAW, WE WILL NOT BE LIABLE TO YOU FOR PERFORMING OR FAILING TO PERFORM ANY OBLIGATION UNDER THIS AGREEMENT UNLESS WE HAVE ACTED IN BAD FAITH. WITHOUT LIMITING THE FOREGOING, WE WILL NOT BE LIABLE TO YOU FOR DELAYS OR MISTAKES RESULTING FROM ANY CIRCUMSTANCES BEYOND OUR CONTROL, INCLUDING, WITHOUT LIMITATION, ACTS OF GOVERNMENTAL AUTHORITIES, NATIONAL EMERGENCIES, INSURRECTION, WAR, RIOTS, FAILURE OF MERCHANTS TO HONOR THE COMPASS MASTERCARD, FAILURE OF LOCHAVEN TO PROVIDE ANY SERVICES, FAILURE OF MERCHANTS TO PERFORM OR PROVIDE SERVICES, FAILURE OF COMMU-NICATION SYSTEMS, OR FAILURES OF/OR DIFFICULTIES WITH OUR EQUIPMENT OR SYSTEMS. NOT IN LIMITATION OF THE FOREGOING, WE WILL NOT BE LIABLE TO YOU FOR ANY DELAY, FAILURE OR MALFUNCTION ATTRIBUTABLE TO YOUR EQUIPMENT, ANY INTERNET SERVICE, ANY PAYMENT SYSTEM OR ANY CUSTOMER SERVICE FUNCTION. IN THE EVENT THAT WE ARE HELD LIABLE TO YOU, YOU WILL ONLY BE ENTITLED TO RECOVER YOUR ACTUAL DAMAGES. IN NO EVENT SHALL YOU BE ENTITLED TO RECOVER ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY OR SPECIAL DAMAGES (WHETHER IN CONTRACT, TORT OR OTHERWISE), EVEN IF YOU HAVE ADVISED US OF THE POSSIBILITY OF SUCH. Read these Terms and Conditions carefully and keep for future reference. For the purpose of these Terms and Conditions, the words ‘we’ and ‘our’ means Paymotech Corp (PAYTOO). The words ‘you’ and ‘your’ means the individual purchaser or user of the PAYTOO MasterCard Prepaid. To purchase or to use a PAYTOO MasterCard Prepaid or to sign a purchase receipt of same or sign an application for this product constitutes the acceptance of the Terms and Conditions or any other terms and conditions contained on the purchase receipt or on the card itself. DefinitionPaymotech (PAYTOO) MasterCard Prepaid Cards are cards with magnetic strips, which are acquired as alternative payment medium with minimum risk, and which do not incur nor pay interest. Process of PurchaseThe maximum reload amount per prepaid card is US$2,500.00 with maximum per prepaid card per month of US$10,000.00. In the application, you should determine the initial sum of the Card (s) in US Dollars. You can deposit additional amounts on your prepaid card in US Dollars, which will be added to the existing prepaid card processed by MasterCard. Your PAYTOO MasterCard Prepaid Card allows you to access your funds from any MasterCard or Cirrus Automated Teller Machine (ATMs), MasterCard merchants that accept cards, on websites requiring payment via credit card or at any MasterCard issuer worldwide. The maximum value you can purchase on any single transaction with the PAYTOO MasterCard Prepaid Card is US$2,500.00. The value on the prepaid card must not exceed US$10,000. The minimum total that you can obtain from ATM is US$20.00 (or the equivalent amount in local currency of the country at the time of the transaction). Once the Card has been purchased, any query, information or assistance will have to be requested through the telephone numbers for Customer Service 1 800 360 2031 (USA) or via the website: http://www.paytoomobile.com Personal Identification NumberThe Personal Identification Number (PIN) is a 4-digit number of your selection, by calling Customer Service at 1 954 414 7143 (USA) or via our website, to access your card. It is important that only you have access to this number and that you keep it in a secure place. It is best to memorize your PIN since it is the equivalent to your signature. This is a means of authentication and is required at merchants with pin capability. In case you lose or misplace your PIN, immediately contact customer service. In the event you forget your PIN, you will be allowed a maximum of three tries in order for the card not to be deactivated. If your card is deactivated at the end of the third try, you will have to contact customer service to receive further instructions. Lost, Stolen or Damaged CardsIf your Card has been stolen, misplaced or damaged and you have forgotten or misplaced your PIN, please notify customer service at Once the report has been made, your card will be blocked from use. If you are certain that you were the only one to have access to your PIN, it is optional to make a report of theft/misplacement. However, if you do not make this report it will be your responsibility for usage of the card. To the extent permitted by applicable law, we are not responsible for lost or stolen Cards or any unauthorized transactions made with the Card. You agree to give the notice described in this section that the Card is lost or stolen, and you should do so immediately to minimize your possible losses. See the section entitled "Your Liability for Unauthorized Transfers" in this Agreement for additional information concerning your liability for unauthorized transfers. You also agree, to the extent permitted by law, to cooperate completely with PAYTOO and Customer Service in either of their attempts to recover from unauthorized users and to assist in their prosecution. Your Liability for Unauthorized Transfers Tell us AT ONCE if you believe the Card has been lost or stolen. Contacting us by telephone at 1 800 360 2031 (USA) or 1 954 414 7143 (USA) is the best way of keeping your losses down. You could lose all the money on the Card. Also, if your periodic statement shows transactions that you did not make, tell us at once. If you do not tell us within ten (10) days after the periodic statement was made available to you, you may not get back any money you lost after the ten (10) days if we can prove that we could have stopped someone from taking the money if you had told us in time. Appropriate UseAll transactions done with your PAYTOO MasterCard Prepaid Card and your PIN are equivalent to your signature, which is the only means of identification for the use of the card. Therefore, it is understood that the transactions were made by you or by someone on your behalf, unless you notify customer service of a lost/stolen card. Types of Transactions and Limitations You can use your PAYTOO MasterCard Prepaid Card to access cash at any MasterCard Cirrus ATM Worldwide. All withdrawals will be deducted from your registered balance immediately. You must also take into account the following: If you do not wish to cancel the prepaid card, you must maintain a minimum balance of US$15.00 in the account and you can reload additional funds into the same card. International Exclusion ZonesIn order to protect the integrity of the card program certain countries are excluded from the International MasterCard Program due to sponsoring state terrorism, uncooperation on global money laundering policies and risk of card fraud.To protect the integrity of the International MasterCard Program the card cannot be distributed to countries who have been banned by the Office of Foreign Asset Control (OFAC). Countries Blacklisted by OFACComplete list at: OFAC Web site International Prepaid Program Retailing RestrictionAs part of the card program a restriction was placed on the retailing of the International MasterCard. The International MasterCard cannot be aggressively positioned within USA, Europe or Asia. Aggressive positioning includes TV and Card Program CompliancePaymotech Group will partner with all ISOs to ensure that their marketing programs are compliant with the guidelines of the card program. Any website, marketing material or client contract must be reviewed by Paymotech Group to ensure compliance with the card program. We will also assist in notifying you of any regulatory or legal issues that may influence the card program in your country. We will also conduct periodic reviews to ensure compliance is being maintained. The Patriot ActUnder The U.S. Patriot Act, specifically Section 326, US Card issuers are required to collect the following information on all payment cards regardless of issuing bank: Government issued identification, date of birth, address. Previously most card issuers would ask for drivers license as proof of identity but in light of terrorist threats and increased focused on money laundering US card issuers are now being asked to request for a social security number as proof that the applicant is a US resident. There is no card issuer in the US who is able to legally deploy a Visa or MasterCard debit/credit/prepaid card directly outside the US to a non US resident. Those that do, operate illegally and are under imminent closure or reprimand by the US regulatory authorities. The patriot act requirement for US card issuers to only issue to US residents only has no impact on the Paytoo Card program since the card issuer is not located within the United States. |
Paytoo Prepaid MasterCard Card is issued by Choice Bank Ltd pursuant to license by MasterCard International Incorporated. MasterCard is a registered trademark of MasterCard International Incorporated. Transaction fees, terms and conditions apply. All trademarks, service marks and registered marks are the properties of their respective owners.